HSHAZ website privacy policy

This website is owned by Middlesbrough Council. Any information which you send to us through this website, i.e. your personal details when completing the contact form, is managed as follows:

1. We will keep information no longer than we reasonably believe is necessary

We keep your data only for as long as is required. When commenting on a photograph your comments and name will be made public, your email will be stored by the website to enable future contact with you but this will not be available to other users on the website. When completing the contact form these details will not be stored by the website and instead will be sent securely to Middlesbrough High Streets Heritage Action Zone team to process and respond to your query.

2. We will use information only for the purpose for which you sent it

We will only use your personal details to respond to your query.
We will not pass on your email address or any of your personal details to other organisations unless explicitly stated.

3. We may use information for statistical analysis but in such a way that your identity will not be involved

To improve the user experience of this website we track your activity on this website. This statistical data generated in this way is completely anonymised.

4. Use of cookies

A number of cookies are present on this website. The purpose of these cookies to enable the website to function correctly and improve your experience.

One of the cookies set is essential to ensure the website functions correctly. The other three cookies on this website are non-essential, you must therefore accept for these cookies to be used before they are placed on your computer or device. You can amend your preference at anytime by clicking the cog icon at the bottom of the website.

The different cookies used on this site are explained below:

5. Getting consent to use your data

You are required to give consent for us to use your data and therefore process your query. By entering your details on this website you are giving us permission to contact you if required. If any services require further consent from you, this will be explicitly asked for, and explained when required.

6. We will only collect information that is required

We have simplified this website to ensure that all of the information that you give to us is required. We do not ask for information which is not necessary, which ensures that the website is easy to use and we do not hold unnecessary information about you.

7. Website protected by https

This website is secured using https security. The https which appears at the beginning of our website address means that this website is certified secure, and therefore any data which is passed to us via this website is safe.

8. Storage of data given
   Information that you input through this site is securely held. Your personal details sent via the online contact form are never stored by the website. They will be sent securely to members of the HSHAZ team and held on a secure system requiring authenticated access through Middlesbrough Council’s secure network.
9. How we will contact you
   We will contact you via email or telephone, depending on which details you give us.
10. Subject access request
    At Middlesbrough Council we are open and honest about how we store your personal data and what we use it for. At any time you can complete a subject access request which will inform you what information we hold about you and how that information is being used. To request a subject access request please go to the data protection page on our council website.You will need to specify that your request for information relates to the HSHAZ website.
11. Right to be forgotten
    As mentioned above we will only keep data relating to you for as long as is required. At any point you have the right to request to be forgotten, this means that if requested we will where possible delete our records of contact with yourself. To request the right to be forgotten please contact the Information Governance Team at Middlesbrough Council, contact details are available on the data protection page of the Middlesbrough Council website.

For further information on the General Data Protection Regulation and Middlesbrough Council’s responsibilities under it please consult the Information Commissioner’s Office (ICO).